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  • Questions about the offer, status, package to GearBest!

    Hello all,

    We create this topic to improve our contact with you, you can ask about anything related to the offer of GearBest, and any questions, concerns, order or product problems.We will try our best to help you solve these problems.
    ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ★★★★★ ★★★★★★★★★★★★

    firmware:

    Time: July 10

    1. M8S_PRO: https://mega.nz/#!pugXCAJA!Q-VciU-9m...DqJ7YKS3Y4GChg

    2. R99: https://mega.nz/#!BjwhmL6A!zwWpxwdAD...Vq-dBS1dECVUiw

    3. T95zplus: https://mega.nz/#!I3BwHbgD!Fz8xrkzCaW7Un7zeu56iOEJ5Z89YfTqryVUZ1H1 _yec

    4. M8s Pro+ 2GB RAM + 16GB ROMhttps://mega.nz/#F!gqgXwSCa!sFNDXrV_EMzAYAcJ68dV0w

    5. Z28 pro: https://mega.nz/#F!yV0SzLoC!XcA6NEv31LxdTiWSHahX3A

    6. M8S PRO+: https://mega.nz/#F!gqgXwSCa!sFNDXrV_EMzAYAcJ68dV0w

    7. M8S PRO: http://pan.baidu.com/s/1midvQRY (later will update the mega.nz link)

    8. 2017.08.30 M8S_PRO+-NMF26Q-20170815.182813.V0321.img

    9. 2017.08.30 MINI M8S II-D4X16_1G2G_6.0_100M0_0712.img

    10. 2017.08.31 SCISHION V88 Mini III TV Box Newest Fireware: http://chiptrip.webok.net:5050/fbsharing/ilPuVOD1

    11. 2017-09-13 H96 216350603:
    https://mega.nz/#!trpkkSRK!IRlQ85tOw...qjWTWP-IuSqIYE
    https://mega.nz/#!A2Q3yahD!0GOqqwyyH...bFEZrKVy4hsCyE
    https://mega.nz/#!ImYRiaRJ!clx0_z5o_...​​
    ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ★★★★★ ★★★★★★★★★★★★
    Thanks for all your understanding.

    Best Regards,
    Gearbest.com
    Last edited by gearbest; 09-12-2017, 23:54.
    #1 Gearbest TV Box & Mini PC Page
    #2 Gearbest Super Coupon,$0.99 Zone>>https://goo.gl/CVumqe
    #3 #Gearbest #Bumper #Harvest Party: https://goo.gl/i9CYnq

  • #2
    Hi, gearbest I have a concern..
    I ordered the blackview hero2 bare version (Pre-sale 24may? -still on processing )
    Now I read::
    Web store : Antelife to Presale customer
    10 hours ago
    Hi, sorry for the misunderstanding. The factory just don't produce the bare version (The package includes 1 x Camera 1 x Battery 1 x Charger ) . They still offer Blackview Hero 1 and 2, just the full version(including many accessories)
    ----
    Willl my order.. still get send?

    Comment


    • #3
      How long does it take for a tracking number to register on the Netherlands surface mail tracking site?

      I had an order that was sent last Tuesday but nearly a week later now, their site states that the code entered cannot be found.

      Comment


      • #4
        Originally posted by mitchell4you View Post
        Hi, gearbest I have a concern..
        I ordered the blackview hero2 bare version (Pre-sale 24may? -still on processing )
        Now I read::
        Web store : Antelife to Presale customer
        10 hours ago
        Hi, sorry for the misunderstanding. The factory just don't produce the bare version (The package includes 1 x Camera 1 x Battery 1 x Charger ) . They still offer Blackview Hero 1 and 2, just the full version(including many accessories)
        ----
        Willl my order.. still get send?

        Hi,
        The product is in stocking now, if you have ordered it ,we will try our best to distribution and send to you as soon as possible.
        Hope it will help you.
        Best Regards,
        Gearbest.com
        #1 Gearbest TV Box & Mini PC Page
        #2 Gearbest Super Coupon,$0.99 Zone>>https://goo.gl/CVumqe
        #3 #Gearbest #Bumper #Harvest Party: https://goo.gl/i9CYnq

        Comment


        • #5
          Originally posted by bluesmanuk View Post
          How long does it take for a tracking number to register on the Netherlands surface mail tracking site?

          I had an order that was sent last Tuesday but nearly a week later now, their site states that the code entered cannot be found.

          It usually takes not long to get a tracking number, sometimes will have a delay if there are too many orders in distribution.
          If you didn't get a tracking numbers, you could ask the customer service , they will give you a reasonable reply.
          Of course you could ask me if you have any questions, Thanks!
          #1 Gearbest TV Box & Mini PC Page
          #2 Gearbest Super Coupon,$0.99 Zone>>https://goo.gl/CVumqe
          #3 #Gearbest #Bumper #Harvest Party: https://goo.gl/i9CYnq

          Comment


          • #6
            Hi Gearbest,

            I ordered a Pipo X8 64Gb order number W1507310028382509 and the status has been "processing" for 7 days now. I paid extra for express shipping to receive it within a few days, but obviously have not. Can you please tell me when I expect to receive my goods? I am disappointed now that I paid extra for faster shipping, but the items have not even been shipped yet or in transit to Australia.

            I have contacted support 2 days ago & logged a ticket. I have not even received a response from support & the support ticket status is also processing. However your website says support tickets will be responded to in 1 day. This is clearly not the case...

            So far the lack of response, communication & customer service has been very poor from the Gearbest website. I am hesitant to recommend Gearbest to anyone in the future.

            Can you assist please?

            Comment


            • #7
              Hi Gearbest staff , I need help how to use my point (near 4 usd ) to buy something . I need to buy four product in total 144.34 , to pay 140 usd ?? Any help to use my point

              Thank u

              Comment


              • #8
                OK after 7 days, Gearbest have finally notified me that my order has been despatched.

                Still no tracking number, so let's see how long delivery takes...

                Comment


                • #9
                  Originally posted by wolfheart79 View Post
                  Hi Gearbest staff , I need help how to use my point (near 4 usd ) to buy something . I need to buy four product in total 144.34 , to pay 140 usd ?? Any help to use my point

                  Thank u

                  Hi,
                  After you add the product to your Shopping Cart , then click the " proceed to checkout " and there will be a place for you to use the points. Just like the picture below.


                  By the way, the points are unable to use when there is already a coupon you use.

                  Hope it will help you.

                  Best Regards,
                  Gearbest.com
                  #1 Gearbest TV Box & Mini PC Page
                  #2 Gearbest Super Coupon,$0.99 Zone>>https://goo.gl/CVumqe
                  #3 #Gearbest #Bumper #Harvest Party: https://goo.gl/i9CYnq

                  Comment


                  • #10
                    Originally posted by gearbest View Post


                    Hi,
                    After you add the product to your Shopping Cart , then click the " proceed to checkout " and there will be a place for you to use the points. Just like the picture below.


                    By the way, the points are unable to use when there is already a coupon you use.

                    Hope it will help you.

                    Best Regards,
                    Gearbest.com
                    ok thank u .

                    Any coupon code for my order in total 160 usd , 2 android box and 3 air mouse ?? any coupon for mix product ?

                    Comment


                    • #11
                      Hi dear ,
                      I beg you could tell me which product you've buy .

                      Best Regtards,
                      Gearbest.com
                      #1 Gearbest TV Box & Mini PC Page
                      #2 Gearbest Super Coupon,$0.99 Zone>>https://goo.gl/CVumqe
                      #3 #Gearbest #Bumper #Harvest Party: https://goo.gl/i9CYnq

                      Comment


                      • #12
                        i WANT TO BUY BUT I NEED TO WAIT FOR MORE 15 DAYS

                        Comment


                        • #13
                          I DONT LIKE TA PAY AND WAIT FOR MORE THAN 20 DAY TO SHIP , I ASK IF IS IN STOCK

                          Comment


                          • #14
                            Originally posted by gearbest View Post


                            Hi,
                            After you add the product to your Shopping Cart , then click the " proceed to checkout " and there will be a place for you to use the points. Just like the picture below.


                            By the way, the points are unable to use when there is already a coupon you use.

                            Hope it will help you.

                            Best Regards,
                            Gearbest.com

                            It is interesting that on that graphic, it shows the additional $1.99 that you can pay for a tracking number and yet, nearly 7 weeks later, when I am still waiting tor my delivery, whenever I enquire I am told that there is no tracking, despite me having paid the extra to get one.

                            Comment


                            • #15
                              Originally posted by bluesmanuk View Post


                              It is interesting that on that graphic, it shows the additional $1.99 that you can pay for a tracking number and yet, nearly 7 weeks later, when I am still waiting tor my delivery, whenever I enquire I am told that there is no tracking, despite me having paid the extra to get one.

                              Hi,
                              Sorry for the inconvenience .
                              As for the ship way is surface mail, there are two possibilities for this sort of thing:
                              1. The product is still on the way;
                              2.The product was lost.
                              So I suggest you to wait for another week ,if the product still not arrive ,you could contact the customer center for paying back the money or re-sending.
                              Hope it would help you.

                              Best Regards,
                              Gearbest.com
                              #1 Gearbest TV Box & Mini PC Page
                              #2 Gearbest Super Coupon,$0.99 Zone>>https://goo.gl/CVumqe
                              #3 #Gearbest #Bumper #Harvest Party: https://goo.gl/i9CYnq

                              Comment

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