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Update Firmware - Himedia Q10 Pro with firmware 2.0.0

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  • Update Firmware - Himedia Q10 Pro with firmware 2.0.0

    I have a Himedia Q10 Pro with firmware 2.0.0 - I am trying to upgrade to a present version.
    I have downloaded updates "a dozen and 1 times" but at the end of the 5 minute re-boot update process, I still have version 2.0.0
    I have tried the upgrade from the of position with reset button
    also tried upgrade in system upgrades live.
    Can you "Please" direct to the correct update. Following is tech info on my box.
    Brand Hi Media
    Model Himedia Q10 Pro (Hi 3798CV200)
    Manufacturer Hisilicon
    Baseband version HISTB Android V500-version
    Model number Hi 3798 CV200
    Build ID (present) HMD - 2-0-0 2016-11-17-181855
    Build footprint HISTB Android V6 / Hi3798CV200 / Hi3798CV200 : 7.0/
    HMD - 2-0-0 / 2016-11-17-1818 : Eng /Test-Key
    Build ID (original) HMD - 1.0.9 - 2016-12-13.091707
    SDK 24
    Present Android version 7
    OS Version Nougat (7.0)
    RIL Version Not Available
    Mac 0066DEOC55DE
    Board Big Fish
    Chip Set Big Fish
    CPU - Core 4 - 1.6 GHz
    Kernal Architecture ARMV 71
    Kernal version 3.18.24 - Li 3798 cx2x
    Max Speed 1,600MHz
    Min Speed 400 Mhz
    RAM Memory 2 - 1.91GB
    Memory 1.91 GB
    Storage Internal 16GB (3 USB Slots - facility for 3 1/2" HDD with at least 3TB drive
    Resolution 1080 x 1920
    Bootloader unknown
    Java VM ART 2.1.0

    Best regards

  • #2
    I guess you followed Instructions found > http://www.futeko.com/newforum/index...10920#msg10920
    tЯeboЯ
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    • #3
      Thanks trebor for quick responses. Yes as stated in my post use both methods to the letter. I think the problem is the incorrect 'update' zip.
      Different sites refer to International version and a Chinese version,
      I assume mine is Chinese version box. as it was purchased in Thailand.
      Originally upgraded successfully on first attempt, from I think it was from Android 5
      Also I think I would need to go in stages to latest firmware so from 2-0-0 to ?

      Comment


      • #4
        IMPORTANT! THIS FIRMWARE IS FOR INTERNATIONAL/EUROPEAN Q10 PRO ONLY.

        also how do I know if I have the international version or the Chinese version - does it refer to box language being Chinese or English.

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        • #5
          Possible,
          Yes in stages is the only way

          Some more info http://www.himediatech.com/support.htm

          Maybe supply the serial number to Himedai to be sure your version but I feel that is only to do with content and Language.



          tЯeboЯ
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          Donating to Freaktab

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          • #6
            Managed to get it to 2.0.8 But cannot find a higher Firmware for the Q10 Pro
            Do you know if this is the maximum ? Firmware for that model

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            • #7
              Glad you got it sorted, o
              Only from what you can see on Himedia or Futeko site so far

              Keep an eye on them both things happen quickly.
              tЯeboЯ
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              Donating to Freaktab

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