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H96 MAX 4G/32G Amazon Prime Video Issues

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  • H96 MAX 4G/32G Amazon Prime Video Issues

    Hi,

    Just bought recently this android tv box {Android 7.1.2 Dec 9 2017 build) and everything work but Amazon Video. I downloaded the official app from Google Play and it opens but the app crashes when trying to load any video. Also tried sideloading the Android TV version but when loading video it displays the "We're unable to play this video at this time. Please try again in a few minutes or contact Amazon Customer Service" message.

    Did anyone manage to make it work on this box or is there any possibility of porting the Android TV app from Nvidia Shield Android TV to this box?



    Thanks

  • #2
    Originally posted by vladx View Post
    Hi,

    Just bought recently this android tv box {Android 7.1.2 Dec 9 2017 build) and everything work but Amazon Video. I downloaded the official app from Google Play and it opens but the app crashes when trying to load any video. Also tried sideloading the Android TV version but when loading video it displays the "We're unable to play this video at this time. Please try again in a few minutes or contact Amazon Customer Service" message.

    Did anyone manage to make it work on this box or is there any possibility of porting the Android TV app from Nvidia Shield Android TV to this box?



    Thanks
    You have to ask the manufacturer of your device for a firmware update.
    The problem was fixed about 4 months ago already.

    Comment


    • #3
      Originally posted by mo123 View Post

      You have to ask the manufacturer of your device for a firmware update.
      The problem was fixed about 4 months ago already.
      Like I said, my box has a 9 December build which is much newer than 4 months. Is there a firmware of H96 Max RK3399 that you can link me with the problem fixed?

      My H96 MAX seems to be a newer model with QC9377 WiFi chip.

      Comment


      • #4
        Originally posted by vladx View Post
        Hi,

        Just bought recently this android tv box {Android 7.1.2 Dec 9 2017 build) and everything work but Amazon Video. I downloaded the official app from Google Play and it opens but the app crashes when trying to load any video. Also tried sideloading the Android TV version but when loading video it displays the "We're unable to play this video at this time. Please try again in a few minutes or contact Amazon Customer Service" message.

        Did anyone manage to make it work on this box or is there any possibility of porting the Android TV app from Nvidia Shield Android TV to this box?



        Thanks
        I have the h96 max also, and i'm using the lasted firmware with build of Jan 01 2018 and it also doesn't work! Idk abou older firmwares! You could also try super celeron rom!

        Comment


        • #5
          Originally posted by vladx View Post

          Like I said, my box has a 9 December build which is much newer than 4 months. Is there a firmware of H96 Max RK3399 that you can link me with the problem fixed?

          My H96 MAX seems to be a newer model with QC9377 WiFi chip.
          hello mate, i too have the app crash with amazon. can you please tell me where you get info of the wifi chip from? which one is older and which one is newer and things related (rom)?

          Comment


          • #6
            Originally posted by pradeepvizz View Post

            hello mate, i too have the app crash with amazon. can you please tell me where you get info of the wifi chip from? which one is older and which one is newer and things related (rom)?
            Install Termux app and right after you disabled and re-enabled WiFi from settings run "dmesg" command from the terminal. You should then see information about your WiFi chip.

            Comment


            • #7
              Originally posted by vladx

              Install Termux app and right after you disabled and re-enabled WiFi from settings run "dmesg" command from the terminal. You should then see information about your WiFi chip.
              Thanks mate. I I'll check when I am back home.

              Sent from my HTC U Ultra using Tapatalk

              Comment


              • #8
                Originally posted by pradeepvizz View Post
                Thanks mate. I I'll check when I am back home.

                Sent from my HTC U Ultra using Tapatalk
                Ah I forgot, the first time you enter "dmesg" command you'll be asked to install a Linux package so just run the command that it will be shown to install it.

                Comment


                • #9
                  Hello All,

                  Does anyone have a android 6 version of the H96 Max rk3399 qc9377 wifi ??
                  If so Please post a link ...

                  I need the Android 6 version ... not android 7

                  Thanks In advance

                  Michael T.
                  3.0.x Lollipop firmware RK3288 By Wasser/ My Standard Remote IR
                  CVSB-K200-Wireless Mini QWERTY Keyboard / Motion Mouse for Android RF
                  Rii Mini i25 Qwerty Keyboard/Motion Mouse For Android RF
                  Media Flow Suite ... 24 TB ReadyNas Pro wired 1 GB Ethernet

                  Comment

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